ALLIED Help Desk Services was formed with this mission in mind:
To help Service Providers and IT Teams thrive while developing future IT and Service Support Industry Leaders.
Helping support centers starts by identifying what matters most to their success, measuring their performance, and then setting plans for improvement. ALLIED then offers a variety of tailored services to help supplement the improvement initiatives and guarantee success.
Developing future IT and Service industry leaders starts by adding the right players to the team: People that are humble, hungry, smart, and meet the minimum qualifications for any given role. We then work to provide them with valuable skills, feedback, training, and experience to help them grow. We also provide career counseling and will even assist with preparing resumes when employees are ready for the next step in their careers.
While we’re thankful for the time that each employee spends with ALLIED, we recognize and embrace our role in helping to develop future Engineers, Architects, IT Managers & Directors, Customer Success Managers, etc.—many times placing them with existing clients!
Our Values
Serve
To have an attitude of humility, looking out for others' interests and not only your own.
This value helps us be in the right relationship with our coworkers and clients.
Learn
To have an attitude of openness to new information and to have the desire to attain it.
This value helps us make the most out of our challenges and opportunities.
Grow
To have an attitude of continuous self and organizational improvement.
This value helps us work together to make the company the best it can be and something of which to be proud.
Our Founders
Dustin Stewart, CEO
Dustin has over a decade of experience in various management roles and has served on the Leadership Teams for three successful regional MSPs, including as an owner. With other experience in Government and Banking, Dustin’s focus shifted from technical expertise to alignment of people and processes through the years.
“I’ve always loved people and knew from an early age that I wanted to be in ‘service’ of some kind, which played a big part in why I studied Psychology in college. Working in technology is what helped pay for my education, but after graduation, I realized that my passion was more closely aligned with navigating the people dynamics in the workplace – namely, how teams and individuals can be set up to succeed and, as a result, provide great service to other teams and individuals. I’m thrilled to continue the work as a part of ALLIED HDS by helping our clients align their teams to their Critical Success Factors and increase the performance of their support centers.”
Justin Bryant, Strategic Advisor
Justin has a decade of experience in various roles working with and for various MSPs and Enterprises. From Systems Administration, to Data Analysis, and People Leadership, Justin has always enjoyed finding ways to define success for himself and his teams and then increase the ability to attain meaningful results.
“I hate to see people and teams struggling to succeed. I know many MSPs, Enterprises and Support Centers are struggling to maintain excellence in their support right now as the landscape has changed significantly in the past few years. I’m excited to be a part of what we’re doing at ALLIED as we help our clients’ teams identify, address, and overcome these challenges to become top-tier support centers.”
Discover the ALLIED Advantage
With our comprehensive managed service solutions, we empower businesses to thrive.